Enhancing Vendor Collaboration via an Online Automated Application Platform

Abstract

A vendor portal is an online system that makes communication and transactions between organizations and vendors easy, minimizing manual errors, slow communications, high administrative burden, and environmental impact. This study seeks to design and develop an automated vendor portal with the objective of reducing paper consumption and improving operational efficiency. The primary concerns tackled are data management challenges, security, user acceptance barriers, and integration with legacy systems. Its advantages are quicker processing, higher accuracy in data, real-time tracking of status, improved accessibility, and cost efficiency. Its target is to refresh vendor management processes through digitalization and automatization of document-heavy operations, enabling vendors to submit applications online with ease, reducing organizational reliance on papers, and fostering environmentally friendly practices through paper minimization. The portal facilitates increased cooperation, transparency, and responsiveness in keeping with contemporary digital transformation aspirations.