GADIGE, Chakra Dhari. API-Led Connectivity in Enterprise CRM: A Reference Architecture for Salesforce and Heterogeneous Enterprise Systems. International Journal of Humanities and Information Technology, [S. l.], v. 5, n. 01, p. 119–132, 2023. DOI: 10.21590/ijhit.04.1-3.20. Disponível em: https://ijhit.info/index.php/ijhit/article/view/385. Acesso em: 5 nov. 2026.