A Study on Relation between Customer Satisfaction, Customer Loyalty and Intention to Switch from One Bank to another Bank in Lucknow City. International Journal of Humanities and Information Technology, [S. l.], v. 2, n. 02, p. 1–15, 2025. Disponível em: https://ijhit.info/index.php/ijhit/article/view/21. Acesso em: 26 jul. 2026.