Early Approaches to Robotic Process Automation in Enterprise Systems

Abstract

Robotic Process Automation (RPA) has become an innovative way of increasing operational efficiency and precision in enterprise systems. Initial applications of RPA were aimed at automating rule-based repetitive activity in a wide range of industries, such as the fields of finance, telecommunication, energy, and manufacturing. Through the combination of RPA with the current enterprise resource planning systems and other digital infrastructures, organizations could successfully reduce the time process cycles, eliminate the human errors, and streamline the resource options. Although these advantages occurred, there were challenges associated with early adoption, system interoperability, workforce adaptation, and change management. This paper presents a general overview of the early methods of RPA in the enterprise systems and its implementation strategies, practical uses, and addition of the new technologies including cloud computing and the Internet of Things. The results show the possibilities and constraints of RPA as a process transformation tool, which can inform future endeavors to automate processes in the enterprise.